GDPR Compliance

At Senior Spa (seniorspaup.com), we adhere to the highest standards of data protection under the EU General Data Protection Regulation (GDPR). This section details how we collect, process, and safeguard your personal data.

1. Categories of Data We Collect

  • Contact Data: Name, email address, and phone number when you book treatments, join our newsletter, or contact us.
  • Wellness & Booking Data: Treatment selections, health preferences, appointment dates, and feedback you provide.
  • Technical Data: IP address, browser type, device information, and cookie identifiers to ensure site performance and security.
  • Usage Data: Pages visited, session duration, and interaction patterns to improve our services and user experience.

2. Legal Basis for Processing

  • Contractual Necessity (Art. 6(1)(b) GDPR): Processing required to provide spa treatments, book appointments, and related services you request.
  • Legitimate Interests (Art. 6(1)(f) GDPR): Enhancing website security, developing new wellness content, and improving user experience.

3. How We Use & Share Your Data

We never sell your data. We share it only with trusted partners under strict confidentiality:

  • Booking Platform: To manage appointments and send confirmations.
  • Email Provider: To send treatment reminders, updates, and promotions.
  • Analytics Services: To analyze site and service usage (data anonymized where possible).
  • Legal Authorities: When required by law or to protect our rights and those of our clients.

4. Data Retention

We retain personal data only as long as necessary for the purposes described—and as required by law. Afterward, information is securely deleted or anonymized.

5. Your GDPR Rights

  • Access: Request a copy of your personal data.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure: Ask to delete your data under certain conditions.
  • Restriction: Limit how we process your data.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests.

To exercise any right, contact us at:

Senior Spa
15215 32 Ave
Surrey, BC, Canada
Business Number (BN): 815-327-904
Email: info@seniorspaup.com

6. Data Security

We implement robust measures—encryption, secure servers, and strict access controls—to protect your personal data. While no system is infallible, we continuously update our practices to uphold the highest security standards.

7. Supervisory Authority

You may lodge a complaint with your local data protection authority if you believe your rights under GDPR have been infringed.